Privacy Policy

A legal disclaimer

Wild Bear Web Design

Effective Date: 31 July 2026

At Wild Bear Web Design, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.

Who We Are

Wild Bear Web Design is a UK-based web design business providing website design, website maintenance, website support, and digital services for businesses and individuals.

If you have any questions about this Privacy Policy, you can contact us at:

Website: www.wildbearwebdesign.co.uk

Email: hello@wildbearwebdesign.co.uk (replace if you use a different email address)

What Information We Collect

Depending on how you use our website, we may collect:

Name
Business name
Email address
Telephone number
Website address
Billing information (where applicable)
Details you include within contact forms or emails
Project information and documents you choose to share
Any correspondence between you and Wild Bear Web Design

We may also automatically collect technical information including:

IP address
Browser type and version
Device information
Operating system
Date and time of your visit
Pages viewed
Time spent on our website
Referring website

How We Use Your Information

Your information may be used to:

Respond to enquiries
Prepare quotations
Deliver our web design services
Manage website maintenance plans
Communicate during your project
Process invoices and payments
Improve our website and services
Monitor website performance
Meet legal and accounting obligations

We only collect information that is necessary for these purposes.

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process personal information under one or more of the following lawful bases:

Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

Remember your preferences
Improve website performance
Analyse visitor behaviour
Help keep the website secure

When you first visit our website, you may be asked to accept or manage your cookie preferences through our cookie banner.

You can also disable cookies through your browser settings, although some parts of the website may not function correctly.

Google Analytics

We may use Google Analytics to understand how visitors use our website.

Google Analytics may collect information such as:

Pages visited
Time spent on pages
Device type
Browser type
General location
Website interactions

This information is anonymous and helps us improve our website and customer experience.

Meta (Facebook) Pixel

If enabled, our website may use the Meta Pixel.

This allows us to:

Measure advertising performance
Understand how visitors use our website after clicking an advert
Show relevant adverts to people who have previously visited our website

You can manage your advertising preferences through your Facebook account settings.

Google Maps

If our website contains embedded Google Maps, Google may collect information including your IP address and location data when viewing the map.

Please refer to Google's Privacy Policy for more information.

Contact Forms

When you submit a contact form, we collect the information you provide so we can respond to your enquiry and provide our services.

We do not use this information for marketing unless you have given us permission.

Email Communications

If you contact us by email, we will retain your correspondence for customer service, project management, and legal record-keeping where necessary.

How We Store Your Information

Your information is stored securely using reputable service providers.

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, misuse, or disclosure.

How Long We Keep Your Information

We only keep your information for as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Maintain financial records

When your information is no longer required, it will be securely deleted.

Sharing Your Information

We never sell your personal information.

Where necessary, we may share information with trusted third-party providers including:

Website hosting providers
Domain registrars
Payment providers
Cloud storage providers
Email providers
Analytics providers

These providers only process your information on our behalf and are required to keep it secure.

Your Rights

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Request restriction of processing
Object to processing
Request a copy of your data
Withdraw consent where consent is the lawful basis for processing

To exercise any of these rights, please contact us.

Data Security

We take appropriate security measures to protect your personal information. However, no method of transmission over the internet can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy policies or practices of those websites, and we encourage you to read their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.

The latest version will always be published on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact: